LIVE-IN EXECUTIVE HOUSEKEEPER / FAMILY ASSISTANT FOR UHNW FAMILY IN THE USA

We have a unique opportunity available for a trustworthy and reliable Executive Housekeeper / Family Assistant to support a private international UHNW family on a live-in basis. This is a varied and trusted position focused primarily on the smooth running, organisation and presentation of the family’s home in Massachusetts, as well as providing practical support for their pre-teen son. The role is split between the family’s property in Massachusetts during term time and their home in The Hamptons during school holidays, with live-in accommodation provided at both homes.
 
The ideal candidate will have the practical, hands-on approach of an excellent Executive Housekeeper, combined with strong organisational and Family Assistant skills. Reporting to the family’s Chief of Staff and managing a part-time housekeeper/cleaner in Massachusetts, you will support the wider team in The Hamptons during school holidays. Responsibilities will include maintaining household stocks and inventories, coordinating suppliers and contractors, running errands, assisting with household administration and ensuring that everything required for the smooth running of the home is anticipated and taken care of.
 
As part of the role, you will be responsible for the child’s morning school drop-offs and afternoon pick-ups during term time, as well as supporting him when he is at home. The family are looking for someone who genuinely enjoys being around children and who will take the time to develop a warm, natural and lasting relationship with him – he will be attending boarding school in the future, so having a familiar and trusted person within the household who knows him well and is a consistent point of contact is particularly important to the family.

Working predominantly Monday-Friday, the role is book-ended around the school day, so will include earlier morning starts and a later finish to ensure the home is reset after dinner, with a break during the day. The successful candidate should be someone who naturally notices what needs doing and takes ownership of getting it done, as well as being a confident driver.
 
DUTIES TO INCLUDE BUT NOT LIMITED TO:

• Take responsibility for the day-to-day organisation, presentation and smooth running of the family’s Massachusetts residence, working closely with the Chief of Staff
• Maintain high standards of housekeeping, cleanliness, laundry and general household presentation, working alongside the part-time Housekeeper/Cleaner
• Manage household inventories and ensure food, cleaning products, toiletries, household supplies and other essentials are consistently well stocked
• Liaise with contractors, tradespeople, suppliers and service providers, coordinating access, following up on works and ensuring household issues are dealt with efficiently
• Manage household errands, shopping, deliveries, collections and other practical requirements, maintaining a proactive approach to anticipating the family’s needs
• Assist with household administration, including keeping records, organising appointments, monitoring maintenance requirements and communicating updates to the Chief of Staff
• Morning school drop-off and afternoon pick-up during term time, as well as supporting the child’s general day-to-day needs when he is at home
• Develop a warm and genuine long-term relationship with the child, providing a familiar and trusted presence while respecting the family’s parenting approach and household boundaries
• Work flexibly between the Massachusetts and Hamptons properties, adapting to the family’s schedule and requirements throughout the year
• Work collaboratively with the Houseman at the Hamptons property and other members of the household team to ensure seamless communication and standards across both homes
• Prepare light meals for the child and family (ideally, but not a deal-breaker)

ESSENTIAL REQUIREMENTS

• Proven experience as an Executive Housekeeper, Housekeeper/Family Assistant or similar role within a private household, ideally supporting a UHNW or HNW family
• Excellent housekeeping standards, with a practical understanding of the day-to-day management and organisation of a large private home
• Highly organised and proactive, with strong attention to detail and the ability to anticipate requirements rather than simply respond to requests
• Confident liaising with contractors, suppliers, tradespeople and service providers, with the ability to oversee tasks through to completion
• Strong inventory, household stock management and organisational skills, with a good eye for detail and presentation
• Warm, personable and genuinely comfortable around children, with the ability to build a natural and lasting relationship with a pre-teen child
• A confident driver with a clean driving licence and comfortable undertaking school runs, errands and other household driving requirements
• Flexible and adaptable, with the willingness to work between Massachusetts and The Hamptons according to the family’s annual schedule
• Discreet, trustworthy and professional, with a strong understanding of confidentiality and the standards expected within a private UHNW household
• Comfortable taking direction from a Chief of Staff
• Happy to live within the family properties, with accommodation provided at both the Massachusetts and Hamptons residences
• Legally authorised to work in the USA and willing to undergo comprehensive background and reference checks